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Terms and Conditions

Copyright and Trademark Notice

Unless otherwise specified, all materials appearing on this site; including text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Winona Garden Railway., Copyright ©...

Credit Cards

We accept credit cards as a form of payment. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has...

Multiple Product Orders

For multiple product orders, we will make every attempt to ship all items contained in that order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You...

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Winona Garden Railway reserves the right at any time after receipt of your order to...

Other Conditions

These conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether this store signs them or not. Winona Garden Railway reserves the right to make changes to this site and these conditions at any time.

Out-of-Stock Products

We will ship your product as it becomes available. Shipping is done on Mon and Thurs. However, there may be times when the product you have ordered is out-of-stock, which will delay fulfilling your order. We will keep you informed of...


We keep your personal information private and secure. When you make a purchase from Winona Garden Railway, you provide your name, email address, credit card information, address, phone number and a password. We use this information to process your order(s)...

Privacy on Other Web Sites

Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy for more information. Winona Garden Railway is not responsible for the actions of third parties.


We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship within 10 days from your delivery. Fulfillment mistakes that may be made which result in the shipment of incorrect products to you...

Reward Program

No purchase is necessary. Enrollment in the Winona Rewards program is automatic with the creation of an account at Winona Garden Railway. Member must be at least 18 years of age to participate. Rewards are earned on the prices of items purchased.

Shipping Policy

Shipping Time: We ship on Mondays and Thursdays, provided the product ordered is in stock. We cannot guarantee when an order will...

Shopping Cart Help

This online store is powered by 3dcart shopping cart software. The 3dcart solution provides the means to power this website but is in no way responsible for the activities/content found within. All content found on this site, including products...


Our store will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same province where Winona Garden Railway holds a presence. For orders shipped to other areas, you (the shopper) are solely...

Typographical Errors

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Winona Garden Railway shall have the right to refuse or cancel any orders placed for products listed at the...


We are USA Trains Canadian repair depot. All repairs of USA Trains products will be charged at a 35.00 Canadian dollars (CAD) per hour rate. Parts are at no charge if the unit is in the manufactures’ warranty period. If the unit is defective...